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T&C's

$70 Simple Delivery 

At Sprint Transport, we offer an easy, affordable $70 flat‑rate delivery for items that are too long, bulky, or awkward for standard postal services. Our goal is to make local delivery simple, safe, and stress‑free from A to B. The cabin size of the van is 1.3x1.3x2.6m. 

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Delivery Fee

  • A flat fee of $70 per delivery applies within the standard service area.

  • Additional charges may apply for:

    • Multiple items

    • Oversized items requiring extra handling

    • Locations outside the standard service area

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What We Deliver

We’re happy to transport:

  • Long or bulky items

  • Bicycles and sports equipment 

  • General household or business goods

  • Items that can be safely handled by one person

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What We Don’t Deliver

To keep things safe and compliant, we cannot transport:

  • Chemicals or hazardous materials

  • Dangerous goods

  • Items over 60 kg

  • Items needing two people to lift

  • Perishables requiring temperature control

  • Live animals

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Antiques, Fragile & High‑Value Items

We’re happy to help with delicate or valuable items, but they must be properly prepared by the owner.

To ensure safe transport:

  • Items must be securely packed

  • All fragile or delicate items must be clearly marked “FRAGILE”

  • Protective wrapping must be supplied by the customer

  • We do not provide packing or wrapping services

While we take great care, we cannot accept responsibility for damage to fragile, antique, or high‑value items unless otherwise agreed in writing.

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Packaging Requirements

Please make sure your item is:

  • Packed securely

  • Safe to lift

  • Ready for pickup at the arranged time

We can’t be responsible for damage caused by poor or insufficient packaging.

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Delivery Details

  • Delivery is to the front door only (ground level).

  • Our drivers cannot enter homes, offices, or private areas.

  • If access is unsafe or restricted, we may arrange an alternative drop‑off point.

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If You’re Not Home

If no one is available:

  • We may leave the item in a safe spot, unless a signature is required

  • If delivery can’t be completed, a redelivery fee may apply

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Cancellations

Cancellations made within 2 hours of pickup may incur a fee up to the full delivery charge.

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Booking a Delivery

By booking with Sprint Transport, you agree to these simple terms. Our aim is to provide a smooth, reliable service every time.

Privacy Policy

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1. Introduction

Sprint Transport respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and store your personal information when you interact with our transport and delivery services.

This policy applies to information collected through our website, online booking system, phone bookings, and other interactions with our business.

2. What Personal Information We Collect

We may collect personal information necessary to provide our services, including:

  • Name

  • Phone number

  • Email address

  • Pickup and delivery addresses

  • Booking details and delivery instructions

  • Payment information (if applicable)

  • Any other information you provide when making a booking or enquiry

3. How We Collect Your Information

We collect personal information when you:

  • Make a booking through our website

  • Book a delivery over the phone

  • Contact us via email, phone, or online forms

  • Communicate with us regarding a delivery or service

We may also collect limited technical information when you visit our website, such as IP address or website usage data.

4. How We Use Your Information

We use your personal information to:

  • Process and manage transport and delivery bookings

  • Contact you about your booking or delivery

  • Provide customer support

  • Improve our services and operations

  • Meet legal and regulatory obligations

We will only use your personal information for purposes related to providing our services.

5. Disclosure of Personal Information

We may disclose your personal information to:

  • Drivers or contractors performing the delivery

  • Payment processing providers (if applicable)

  • Technology providers that support our website or booking system

  • Government authorities where required by law

We do not sell or rent your personal information to third parties.

6. Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Your information may be stored in secure electronic systems, booking software, or secure paper records.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate.

To request access or correction, please contact us using the details below.

8. Cookies and Website Data

Our website may use cookies or analytics tools to understand how visitors use the site and improve user experience. These tools generally collect anonymous information.

You can disable cookies in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is

handled, please contact us:

Sprint Transport

Email: johnog23@gmail.com

Phone: 0466 70 70 82

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